Matching Mentors, Measuring Impact
How a youth nonprofit achieved 45% mentor retention increase through automation
[CLIENT]
A youth mentorship nonprofit matching adult mentors with students across 8 school districts.
[CHALLENGE]
Scale the mentor matching process while improving retention and demonstrating impact to funders.
[TIMELINE]
4 months
Manual matching, inconsistent check-ins, and labor-intensive impact reporting were limiting program growth and mentor satisfaction.
- !Manual mentor-mentee matching process
- !Inconsistent check-in schedules and follow-ups
- !No visibility into match quality or progress
- !Impact reporting required months of data compilation
- !High mentor turnover due to lack of support
We built an intelligent matching and engagement system that automates coordination while measuring real impact.
- Intelligent mentor-mentee matching based on interests and availability
- Automated check-in reminders and progress tracking
- Match health scoring to identify at-risk relationships
- Real-time impact dashboards for funders and board
- Mentor support system with resource library and peer connections
Phase 1: Matching Engine
Build intelligent mentor-mentee matching system
Phase 2: Engagement System
Implement automated check-ins and support
Phase 3: Impact Measurement
Create real-time impact reporting
Phase 4: Scale Tools
Build tools for multi-district expansion
The program scaled to 8 districts while improving mentor retention by 45% and generating real-time impact data for funders.
- Mobile app for mentor-mentee communication
- Alumni tracking and success stories
- Integration with school district systems
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