From Walk-ins to Waitlists
How a community wellness center 3x'd booking conversions through integrated systems
[CLIENT]
The 7 Space is a community wellness center in Atlanta offering yoga classes, meditation sessions, art gallery events, and practitioner rentals.
[CHALLENGE]
Transform from a walk-in-only model to a thriving booking and e-commerce platform while preserving the intimate community feel.
[TIMELINE]
3 months
The 7 Space was leaving money on the table with no online booking, manual calendar coordination for practitioners, and art sales limited to in-person events.
- !No online booking - practitioners managed their own calendars via text and email
- !Art sales only happened during gallery events, limiting artist revenue
- !Double-bookings and scheduling conflicts were common
- !No way to capture leads or build an email list
- !Event promotion relied entirely on word-of-mouth
We built an integrated booking and commerce platform that respects the community-first ethos while unlocking new revenue streams.
- Custom WordPress with WooCommerce for art sales and merchandise
- Amelia booking system for practitioner scheduling with automated reminders
- Room rental management with availability calendars
- Event registration with capacity limits and waitlists
- Email capture and automated welcome sequences
Phase 1: Foundation
Set up WordPress, WooCommerce, and basic booking infrastructure
Phase 2: Booking System
Implement practitioner scheduling and room management
Phase 3: Art Commerce
Launch online gallery and art sales platform
Phase 4: Growth Tools
Add email marketing and lead capture
The 7 Space transformed from a walk-in venue to a thriving digital-first community hub with multiple revenue streams.
“We went from managing everything in spreadsheets and group texts to having a real business system. The booking automation alone saved us 10+ hours a week.”
- Mobile app for practitioners to manage bookings
- Membership tiers with recurring billing
- Integration with local wellness directory
Ready for Similar Results?
Let's discuss how systems architecture can transform your operations.