> Privacy Policy

1. Introduction

Utak West ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information

We may collect personally identifiable information, including but not limited to:

• Name and contact information (email address, phone number)
• Company or organization name
• Billing and payment information
• Project-related information you provide to us
• Communication records and correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Send you technical notices, updates, and support messages
• Communicate about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Personalize and improve your experience

4. Information Sharing

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, analytics)
• Business Partners: With partners who collaborate with us on specific projects, with your consent
• Legal Requirements: When required by law or to respond to legal process
• Protection: To protect the rights, property, and safety of Utak West and others
• Business Transfers: In connection with any merger, sale, or transfer of company assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Opt-out: Opt out of marketing communications
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

7. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell personal information to third parties.

8. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). The legal bases for processing your data include:

• Contract performance (providing services you requested)
• Legitimate business interests
• Consent (where you have provided it)
• Legal obligations

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary based on:

• The nature of our relationship with you
• Legal or regulatory requirements
• The statute of limitations for potential claims

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party services you access.

We use various third-party service providers to operate and maintain our website, including services for hosting, database management, authentication, email delivery, booking and scheduling, and analytics. These providers are carefully selected to meet our security and privacy standards.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

For data protection inquiries, you may also contact our Data Protection Officer at the email address above.