61-Point Operations Assessment
Comprehensive self-assessment toolkit for nonprofits, social enterprises, and mission-driven organizations serving 200+ constituents.
6 Key Areas
Strategy, People, Tech, Finance, Programs, Marketing
Weighted Scoring
Prioritized items based on operational impact
Instant Results
Maturity level, quick wins, and action items
Strategic Leadership & Governance
Mission clarity, planning, and governance structures
Clear mission statement documented and communicated
w:3Is your mission clearly written and shared with all stakeholders?
Strategic plan with measurable objectives (1-3 year)
w:3Do you have a documented strategic plan with specific, measurable goals?
Board governance structure defined and active
w:2Is your board structure documented with clear roles, responsibilities, and meeting cadence?
Executive leadership succession plan in place
w:2Do you have documented succession plans for key leadership positions?
Regular strategic review process (quarterly minimum)
w:2Do you conduct formal strategic reviews at least quarterly?
Stakeholder communication strategy documented
w:2Is there a clear plan for how and when you communicate with different stakeholder groups?
Based on the Operations Framework by Utak West